General Terms and Conditions
Crossplay Gaming Server Global

 

CGSG Corporation

Table of contents
Article 1 – Definitions
Article 2 – Identity of the entrepreneur
Article 3 – Applicability
Article 4 – Duration transaction
Article 5 – The agreement
Article 6 – Right of withdrawal
Article 7 – Costs in case of withdrawal
Article 8 – Exclusion of right of withdrawal
Article 9 – The price
Article 10 – Conformity and warranty
Article 11 – Delivery and execution
Article 12 – Duration transactions: duration, cancellation and extension
Article 13 – Payment
Article 14 – Complaints procedure
Article 15 – Disputes
Article 16 – Additional or deviating provisions

Article 1 – Definitions
In these conditions the following definitions apply:

2. Identify of the entrepreneur:
de natuurlijke persoon die niet handelt in de uitoefening van beroep of bedrijf en een

7. Applicability
   the period within which the consumer can exercise his right of withdrawal; Read everything about reflection period.
   Consumer: the natural person who does not act in the exercise of a profession or business and a enters into a distance contract with the entrepreneur;
8. Duration transaction
   A distance contract relating to a series of products and/or services,the delivery and/or purchase obligation of which is spread over time; Durable data carrier: any means that enables the consumer or entrepreneur to transfer information to addressed to him personally, stored in a manner that allows future consultation and unaltered reproduction of the stored information.
9. The Agreement
   To be checked
10. Right of withdrawal
    The option for the consumer to cancel the withdrawal within the cooling-off period distance contract;
11. Model form
    The model form for withdrawal that the entrepreneur makes available consumer can fill in when he wants to exercise his right of withdrawal.

8. Entrepreneur
   The natural or legal person who offers products and/or services remotely to consumers offers;

9. Distance contract
   An agreement whereby in the context of a contract established by the entrepreneur organized system for distance selling of products and/or services, up to and including the conclusion of the agreement exclusively uses one or more techniques for distance communication;

10. Remote communication technique
    Means that can be used to conclude a agreement, without the consumer and entrepreneur meeting in the same room at the same time.

11. General Terms and Conditions
     The present General Terms and Conditions of the entrepreneur.

Article 2 – Identity of the entrepreneur
Crossplay Gaming Server Global
Osseweistraat
3023DA Rotterdam
The Netherlands
T (+31) 6-517-833-46
E thomas@vandalen.info
Chamber of Commerce
VAT number

Article 3 – Applicability

1. These general terms and conditions apply to every offer from the entrepreneur and to every conclusion distance contract and orders between entrepreneur and consumer.

2. Before the distance contract is concluded, the text of these general terms and conditions is provided to the made available to consumers. If this is not reasonably possible, the distance contract will be concluded is concluded, it is indicated that the general terms and conditions are to be submitted to the entrepreneur see and upon request from the consumer will be sent free of charge as soon as possible.

3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions electronically be made available to the consumer in such a way that it can be accessed by the consumer can easily be stored on a durable data carrier. If this is not reasonably possible is possible, before the distance contract is concluded, it will be indicated where the general terms and conditions apply conditions can be viewed electronically and that they are made available at the request of the consumer will be sent electronically or otherwise free of charge.

4. In the event that, in addition to these general terms and conditions, specific product or service terms and conditions apply apply, the second and third paragraphs apply mutatis mutandis and the consumer can opt out in that case of conflicting general terms and conditions, always rely on the applicable provision that is most applicable to him is favorable.

5. If one or more provisions in these general terms and conditions at any time in whole or in part are null and void or are annulled, then the agreement and these conditions will otherwise remain in force and will remain in force the relevant provision will be replaced without delay by mutual agreement by a provision that reflects the scope of approximates the original as much as possible.

6. Situations that are not regulated in these general terms and conditions must be assessed ‘in spirit’ of these general terms and conditions.

7. Uncertainties about the interpretation or content of one or more provisions of our terms and conditions should be avoided to be interpreted ‘in the spirit’ of these general terms and conditions.

Article 4 – The offer

1. If an offer has a limited period of validity or is made subject to conditions, this becomes explicit stated in the offer.

2. The offer is without obligation. The entrepreneur is entitled to change and adapt the offer.
3. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable a good assessment of the offer by the consumer to make. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer are binding entrepreneur is not.

4. All images, specifications and information in the offer are indicative and cannot be a cause of action compensation or termination of the agreement.

5. Images of products are a true representation of the products offered. Entrepreneur cannot guarantee that the colors displayed exactly match the real colors of the products.

6. Each offer contains such information that it is clear to the consumer what the rights and obligations are, associated with the acceptance of the offer. This concerns in particular: the price including taxes; any shipping costs; the manner in which the agreement will be concluded and what actions are required for this; whether or not the right of withdrawal applies; the method of payment, delivery and execution of the agreement; the period for acceptance of the offer, or the period within which the entrepreneur pays the price guarantees; the amount of the rate for distance communication if the costs of using the technology for distance communications are calculated on a different basis than the regular basic rate for it means of communication used; whether the agreement is archived after its conclusion, and if so, how it will be archived for the consumer to consult; the way in which the consumer, before concluding the agreement, determines the information he has entered into in the context of the contract can check data provided under the agreement and restore it if desired; any other languages ​​in which, in addition to Dutch, the agreement can be concluded; the codes of conduct to which the entrepreneur has subjected himself and the way in which the consumer observes them can consult codes of conduct electronically; and the minimum duration of the distance contract in the case of a long-term transaction.

Article 5 – The agreement

1. The agreement is concluded at the time of acceptance, subject to the provisions of paragraph 4 by the consumer of the offer and compliance with the associated conditions.

2. If the consumer has accepted the offer electronically, the entrepreneur will confirm this without delay electronically the receipt of acceptance of the offer. As long as the agreement of this acceptance has not been confirmed by the entrepreneur, the consumer can terminate the agreement.

3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensures a secure web environment. If the consumer can pay electronically, the entrepreneur will make appropriate arrangements for this observe safety measures.

4. The entrepreneur can – within legal frameworks – inform himself whether the consumer is interested can meet payment obligations, as well as all those facts and factors that are important for a responsibly entering into the distance contract. If, on the basis of this investigation, the entrepreneur has good has reasons not to enter into the agreement, he is entitled to substantiate an order or request refuse or attach special conditions to the execution.

5. The entrepreneur will provide the consumer with the following information with the product or service, in writing or on in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier, send: the visiting address of the entrepreneur’s branch where the consumer can go with complaints; the conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal; the information about warranties and existing after-sales service; the information included in Article 4, paragraph 3 of these conditions, unless the entrepreneur already provides this information the consumer has provided before the execution of the agreement; the requirements for terminating the agreement if the agreement has a duration of more than one years or of indefinite duration.

6. In the case of a duration transaction, the provision in the previous paragraph only applies to the first delivery.
7. Every agreement is entered into under the suspensive conditions of sufficient availability of the products in question.

Article 6 – Right of withdrawal

When delivering products:

1. When purchasing products, the consumer has the option to cancel the agreement without giving notice reasons to cancel within 14 days. This reflection period starts on the day after receipt of the product by the consumer or by a person designated in advance by the consumer and announced to the entrepreneur representative.

2. During the reflection period, the consumer will handle the product and packaging with care. He will Only unpack or use the product to the extent necessary to assess whether it is in good condition wish to keep the product. If he exercises his right of withdrawal, he will return the product with all supplied accessories and – if reasonably possible – in the original condition and packaging to the entrepreneur return, in accordance with the reasonable and clear instructions provided by the entrepreneur.

3. If the consumer wishes to exercise his right of withdrawal, he is obliged to do so within 14 days, to be made known to the entrepreneur after receipt of the product. The consumer must make this known do this using the model form or by another means of communication such as by e-mail. After the consumer has indicated that he wishes to exercise his right of withdrawal, the customer must return the product to be returned within 14 days. The consumer must prove that the goods delivered are on time returned, for example by means of proof of shipment.

4. If, after the expiry of the periods referred to in paragraphs 2 and 3, the customer has not indicated that he wishes to use exercising his right of withdrawal resp. has not returned the product to the entrepreneur, the purchase is one fact. When providing services:

1. When providing services, the consumer has the option to terminate the agreement without giving reasons terminate within at least 14 days, starting on the day of entering into the agreement.

2. To exercise his right of withdrawal, the consumer will refer to the information provided by the entrepreneur the offer and/or reasonable and clear instructions provided at the latest upon delivery.

Article 7 – Costs in case of withdrawal

1. If the consumer exercises his right of withdrawal, the maximum amount will be the return shipping costs at his expense.

2. If the consumer has paid an amount, the entrepreneur will pay this amount as soon as possible, but refund within 14 days after cancellation. This is subject to the condition that the product has already been returned has been received by the online retailer or conclusive proof of complete return can be provided. Refunds will be made via the same payment method used by the consumer unless the consumer expressly consents to another payment method.

3. In the event of damage to the product due to careless handling by the consumer himself, the consumer is responsible liable for any depreciation of the product.

4. The consumer cannot be held liable for any depreciation of the product due to the entrepreneur has not been provided with all legally required information about the right of withdrawal, this should be noted happen before concluding the purchase agreement.

Article 8 – Exclusion of right of withdrawal

1. The entrepreneur can exclude the consumer’s right of withdrawal for products as described in paragraph 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur clearly states this in the offer, at least in good time before concluding the agreement.

2. Exclusion of the right of withdrawal is only possible for products: that have been created by the entrepreneur in accordance with the consumer’s specifications; that are clearly personal in nature; which by their nature cannot be returned; that can spoil or age quickly; the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence has; for individual newspapers and magazines; for audio and video recordings and computer software of which the consumer has broken the seal; for hygienic products of which the consumer has broken the seal.

3. Exclusion of the right of withdrawal is only possible for services: regarding accommodation, transport, restaurant business or leisure activities to be carried out on a certain date or during a certain period; the delivery of which has started with the consumer’s express consent before the cooling-off period expired; concerning betting and lotteries.

Article 9 – The price

1. During the period of validity stated in the offer, the prices of the offered products and/or services are not increased, except for price changes due to changes in VAT rates.

2. Notwithstanding the previous paragraph, the entrepreneur can provide products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices to offer. This liability to fluctuations and the fact that any prices stated are target prices, are stated in the offer.

3. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of legal regulations or provisions.

4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and: these are the result of legal regulations or provisions; or the consumer has the authority to cancel the agreement with effect from the day on which the price increase takes effect.

5. The prices stated in the offer of products or services include VAT.
6. All prices are subject to printing and typographical errors. For the consequences of printing and typographical errors no liability accepted. In the event of printing and typographical errors, the entrepreneur is not obliged to deliver the product in accordance with the deliver incorrect price.

Article 10 – Conformity and warranty

1. The entrepreneur guarantees that the products and/or services comply with the agreement, the terms and conditions stated in it specifications stated in the offer, meet the reasonable requirements of reliability and/or usability and on the date existing legal provisions and/or government regulations prior to the conclusion of the agreement. If agreed, the entrepreneur also guarantees that the product is suitable for use other than: normal use.

2. A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer has against the entrepreneur under the agreement can assert.

3. Any defects or incorrectly delivered products must be reported within 2 months after discovery of the defect must be reported to the entrepreneur in writing.

4. The entrepreneur’s warranty period corresponds to the manufacturer’s warranty period. However, the entrepreneur is is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.

5. The warranty does not apply if:
   the consumer has repaired and/or edited the delivered products himself or has had them done by third parties repair and/or edit; the delivered products have been exposed to abnormal conditions or are otherwise careless have been treated or contrary to the instructions of the entrepreneur and/or on the packaging; the defect is wholly or partly the result of regulations that the government has imposed or will impose regarding the nature or quality of the materials used.

Article 11 – Delivery and execution

1. The entrepreneur will exercise the utmost care when receiving and shipping execution of orders for products and in the assessment of requests for the provision of services.

2. The place of delivery is the address that the consumer has communicated to the company.
3. Taking into account what is stated in paragraph 4 of this article, the company will accept execute orders expeditiously but no later than within 30 days, unless the consumer has agreed with a longer delivery period. If delivery is delayed, or if an order is not received, then yes can only be partially carried out, the consumer will receive this no later than 30 days after he received the order placed order message. In that case, the consumer has the right to agreement without costs to dissolve. The consumer is not entitled to compensation.

4. All delivery times are indicative. The consumer has no rights to any stated periods derive. Exceeding a term does not entitle the consumer to compensation.

5. In the event of dissolution in accordance with paragraph 3 of this article, the entrepreneur will pay the amount owed to the consumer paid as soon as possible, but no later than 14 days after termination.

6. If delivery of an ordered product proves to be impossible, the entrepreneur will make every effort to arrange a delivery to make a replacement item available. It will be presented in a clear and understandable manner no later than upon delivery notified that a replacement item will be delivered. The right of withdrawal is not possible for replacement items are excluded. The costs of any return shipment are borne by the entrepreneur.

7. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery delivery to the consumer or a pre-designated and announced to the entrepreneur representative, unless expressly agreed otherwise.

Article 12 – Duration transactions: duration, cancellation and extension

Termination

1. The consumer can enter into an agreement that has been entered into for an indefinite period and that extends to settlement delivery of products (including electricity) or services, cancel at any time with due observance of agreed termination rules and a notice period of no more than one month.

2. The consumer can enter into an agreement that has been entered into for a definite period and that extends to settlement delivery of products (including electricity) or services, at any time towards the end of the cancellation for a certain period, taking into account agreed cancellation rules and a notice period of a maximum of one month.

3. The consumer can cancel the agreements referred to in the previous paragraphs: Cancel at any time and are not limited to cancellation at a specific time or in a specific period period; at least cancel in the same manner as they were entered into by him; always cancel with the same notice period as the entrepreneur has agreed for himself.

Extension

1. An agreement entered into for a fixed period and which extends to the regular delivery of products (including electricity) or services, may not be tacitly extended or renewed for a certain duration.

2. Notwithstanding the previous paragraph, an agreement that has been entered into for a definite period and that extends to: regular delivery of daily news and weekly newspapers and magazines will be tacitly extended for one fixed term of a maximum of three months, if the consumer terminates this extended agreement by the end of can cancel the extension with a notice period of no more than one month.

3. An agreement entered into for a fixed period and which extends to the regular delivery of products or services, may only be tacitly extended for an indefinite period if the consumer is allowed at any time cancel with a notice period of no more than one month and a notice period of no more than three months in the event that the agreement extends to the regular, but less than once a month, delivery of daily, news and weeklies and magazines.

4. An agreement with a limited duration for the regular delivery of daily and news items for the purpose of introduction weeklies and magazines (trial or introductory subscription) is not tacitly continued and ends automatically after the trial or introductory period.

Duration

1. If an agreement has a duration of more than one year, the consumer may terminate the agreement after one year Cancel at any time with a notice period of no more than one month, unless the reasonableness and fairnessoppose cancellation before the end of the agreed duration.

Article 13 – Payment

1. Unless otherwise agreed, the amounts owed by the consumer must be paid paid within 7 working days after the commencement of the reflection period as referred to in Article 6, paragraph 1. In the event of a agreement to provide a service, this period commences after the consumer has received confirmation of the agreement has been received.

2. The consumer has the obligation to immediately report any inaccuracies in payment details provided or stated entrepreneur to report.

3. In the event of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions

to charge the reasonable costs communicated to the consumer in advance.

Article 14 – Complaints procedure

1. The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.

2. Complaints about the implementation of the agreement must be fully and clearly described within 2 months are submitted to the entrepreneur after the consumer has discovered the defects.

3. Complaints submitted to the entrepreneur will be processed within a period of 14 days from the date of receipt answered. If a complaint requires a foreseeably longer processing time, the entrepreneur responded within 14 days with an acknowledgment of receipt and an indication when the consumer can expect a more detailed answer.

4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution.

5. In case of complaints, a consumer must first contact the entrepreneur. It is also possible to to register complaints via the European ODR platform (http://ec.europa.eu/odr). Online store is currently not available  affiliated with a quality mark with a dispute committee.

6. A complaint does not suspend the obligations of the entrepreneur, unless the entrepreneur states otherwise in writing indicates.

7. If a complaint is found to be well-founded by the entrepreneur, the entrepreneur will, at his discretion or the replace or repair delivered products free of charge.

Article 15 – Disputes

1. To agreements between the entrepreneur and the consumer to which these general terms and conditions apply have, only Dutch law applies. Even if the consumer lives abroad.

2. The Vienna Sales Convention does not apply.

Article 16 – Additional or deviating provisions

Additional or deviating provisions from these general terms and conditions may not be to the detriment of the

consumer and must be recorded in writing or in such a way that it can be recognized by the consumer

can be stored in an accessible manner on a durable data carrier.